from setback to success with business applications
EZlegal wants to make the law simple. EZlegal’s ambition is to provide private individuals and business owners with fast and cost-effective legal advice and processing. With a wide range of services, clear pricing and flexible payment, we want to help you when and where you need us.
EZLEGAL
Legal affairs
EZlegal had a clear vision: to create a customer experience that combined simplicity with complete transparency. The goal was to provide clients with an intuitive platform where they could easily track their cases, access all relevant documentation, and keep track of important dates and information about where their case is in the process – all in one user-friendly portal.
Challenge
The company identified a need to automate their manual processes to streamline work. By introducing automation, they could manage large amounts of case-related information with minimal manual effort. This would not only simplify the workflow for both administration and agents, but also improve internal efficiency and take the customer experience to new heights.
To realize this vision, EZ-Legal chose to partner with Zelly and Kontorskraft – two vendors who not only understood the company’s unique needs, but could also offer cost-effective and integrated solutions that complemented their existing systems. They also chose a Microsoft Partner with multiple awards, which provided peace of mind and ensured that the collaboration was based on solid expertise.
When skills meet innovation
In a partnership where expertise meets innovation, Zelly and Kontorskraft are working together to achieve joint success. Kontorskraft, with its deep expertise in print, telecom and IT, especially in Microsoft 365, saw the opportunities with Dynamics 365. When the need for a Dynamics solution arose, it was natural to partner with Zelly, whose extensive expertise in the field guaranteed a world-class solution. Together, they combine their strengths to deliver results that exceed expectations.
Solution
Zelly together with Kontorskraft decided to implement and develop a Business Applications solution with industry functionality for legal to solve EZ-Legal’s needs. The industry solution is built on the Microsoft Standard platform Business Application(Dynamics 365 + Power Platform).
The solution includes industry functionality such as:
Client management
To get control of important client relationships.
Invoicing
To streamline the payment process.
Statement of work
To document and follow up work activities.
Expense accounts
To manage expenses and related costs.
Conflict of interest
To maintain ethical standards.
Time reporting
To easily track and monitor time worked.
Advanced automation using Microsoft/Azure AI could simplify complex processes.
Client portal
To give clients easy access to their documents and information.
Outcome
Saving valuable time
Thanks to an automated case management process, EZ-legal can now save a lot of time and prioritize it for other things.
Get a structured way of working
With Epizource, EZ-Legal has gained a structured working method that enables collaboration and provides a clear overview of client information, cases, time reporting and invoicing.
Continued safe and secure data storage
Epizource excels in its full integration with Microsoft 365, which has allowed EZ-Legal to continue using SharePoint for reliable and secure data storage.
High security standards
Being built on the Microsoft 365 platform, the solution maintains the highest possible security standards.
-“We chose to work with Zelly and Kontorskraft because they understood our needs and could start work quickly. We also find both Zelly and Kontorskraft’s teams very pleasant and easy to work with, says Charles Zeijersborger, CEO of EZ-Legal
